|
Q: My credit card statement shows Motto Design Studio Inc. as vendor?

A: This is normal. Motto Design Studio Inc. are the official authorized
e-commerce solution providors for this store.
Q: Who do I call concerning
my order?

A: Please contact Motto Design Studio Inc. @ order@shinemusic.com or
514.846.9889 (EST) Reg. office hours. Please have your order number on hand.
Q: How do I know my order
was approved or not?

A: Once your order is processed you will receive within minutes an automatic email
confirming that Motto Inc. has received your order request. With 48hrs of
this email a second email will be sent confirming or declining your order. This
email will also contain all your order details and mailing info.
|